Some products from the Transformative Productions store are digital in nature and cannot be returned or refunded. Every effort has been made to give you enough information to make a choice to purchase a product or not. Make sure you carefully look over the product information before purchasing.
In cases of audio, video or streaming products, there will be a page specific for that product with samples or detailed information. This is separate from the main store page so make sure your review these pages before your purchase.
There are no returns or refunds of any digital products.
When you purchase a downloadable product you will be able to download it immediately through your account.
You will have 24 hours to download your product so make sure you download it within the allotted time. The system is set for a specified time for downloads to prevent fraud and theft. If you are not able to download right after you make your purchase you should wait until you are in a position to do so to make your purchase.
Downloads will be in a zip file. You can click here for instructions to unzip and store your files on a Mac or PC. You can also do a search to find how to unzip on other devices. You may have to unzip on a computer first and then transfer it to a tablet or mobile phone depending on your device.
When you purchase a streaming product you will receive an email with specific information on how to set up or access your account. You will have six months to complete any course work for any course you purchase.
Terms & Conditions for live classes are listed on the course page. Make sure to read it carefully before you purchase the course.
There are some products on this site where I am an affiliate for their company. The links will take you to that companies site. You will need to look over their terms and conditions for their products.